Frequently asked questions

A travel management company reduces corporate travel costs, simplifies staff bookings and supports employee duty of care. Your team carries less administration while gaining control over business travel spending, because the entire programme is managed in one place.

Our core services include:

• Corporate flight booking management
• Hotel and accommodation arrangements
• In-house passport and visa handling
• Travel policy compliance and approvals
• In-house 24/7 emergency support

We are a Hong Kong-based corporate travel management company with strong coverage of Hong Kong and Mainland China, supported by a global partner network. We combine local knowledge with personalised service, preferred corporate rates and reporting tailored to your organisation’s needs.

OTOUR MICE delivers tailored event management and end-to-end logistics, from event concept and itinerary through to comprehensive logistics management and strict corporate compliance. We typically manage:

• Event concept and itinerary design
• Venue and accommodation sourcing
• Group travel arrangements and logistics
• Budget control and management
• On-site coordination and registration
• Integrated event reporting and compliance

We manage Mainland China flights, high-speed rail and hotels with local market expertise, Chinese-language support and consolidated invoicing. That helps travel arrangers coordinate bookings, handle itinerary changes and integrate China travel into a wider corporate travel programme.

OTOUR Book consolidates flights, hotels and rail in one integrated booking platform, with corporate rates, policy-aware booking flows and approval workflows to speed up bookings and enforce travel policy compliance.

OTOUR IQ is a travel intelligence platform designed to streamline travel data reporting and analytics. By bringing booking, expense and payment data together into customised dashboards, it turns activity into actionable insight. Your team can:

• Consolidate travel data reporting into one central hub
• Identify budget leakage and missed savings opportunities
• Highlight policy exceptions and review supplier costs
• Track carbon emissions to support ESG reporting

Four steps: discovery, design, launch and optimisation. Most programmes are live within three to four weeks of signature, depending on how much policy configuration and traveller communication is required.

Yes. Existing airline, hotel and ground transport agreements can usually be loaded into the programme. Where we can improve terms through our own relationships, we will show the comparison rather than switch unilaterally.

Traveller profiles are used to deliver bookings, duty of care and reporting, and are handled in line with our privacy policy. Access is limited to the consultants and systems that need it to service your programme.